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Services · Enterprise Integration

Enterprise integration for ERP, CRM and the systems around them

We implement and connect SAP, Oracle, Salesforce and your other core systems so orders, invoices and customer data move without manual re-entry. Every integration is specified and signed off before we build it.

ERPCRMAPIEvent bus
The problem

What happens when core systems do not talk

Reconciliation by hand

Analysts copy data between CRM and ERP every week and rebuild reports by hand before every close.

Approvals stuck in email

Purchase orders and supplier onboarding move through inboxes and trackers, and nobody can see where a request is waiting.

Fragile point-to-point links

Years of one-off scripts and file transfers connect systems in ways nobody has documented. One upgrade breaks three of them.

ERP upgrades with no integration plan

A move to S/4HANA or a new CRM starts without mapping what depends on the old system, and integrations become the critical path late in the project.

What we deliver

Four parts of an integration program

No integration goes into development without a written specification signed off by both teams.

ERP

SAP and Oracle implementation

  • SAP S/4HANA, ECC, SuccessFactors and Ariba
  • Oracle ERP and NetSuite configuration
  • Data migration with dry runs and reconciliation

You getERP modules live with documentation and trained administrators.

CRM

Salesforce and CRM implementation

  • Salesforce setup and customization
  • Opportunity-to-invoice flows between CRM and ERP
  • Data model clean-up and de-duplication

You getOne version of customer and revenue data across sales and finance.

APIs

System integration

  • API contracts, data flow diagrams and transformation rules
  • Middleware and event-driven integration
  • Device and sensor data fed into business systems where IoT is in scope

You getDocumented integrations with error handling and monitoring your team can support.

Workflow

Workflow automation

  • Approval and onboarding workflows mapped and simplified
  • Automated routing inside the ERP or CRM
  • Exception and escalation paths tested before go-live

You getApprovals that move without email chains and a record of every step.

Who it's for

What each team gets from it

CIOs and executives

A phased plan from discovery to handover, milestone sign-off and one accountable lead for every integration in scope.

IT and operations teams

API specifications, data flow diagrams, runbooks and monitoring dashboards handed over, plus administrator training at go-live.

Finance and procurement

Less manual reconciliation between CRM and ERP, faster purchase order approvals and reports that do not depend on analyst preparation.

Questions

Common questions

Which platforms do you work with?

SAP (S/4HANA, ECC, SuccessFactors, Ariba), Oracle and NetSuite, Salesforce and the custom and SaaS systems connected to them.

Can you help with an SAP ECC to S/4HANA move?

Yes. We map what depends on ECC first, then migrate modules in phases with dry runs, reconciliation and a parallel run before cutover.

Do you use a specific middleware product?

No. We work with the integration platform you have, or recommend one based on your systems, volumes and team skills.

What happens after go-live?

There is a support period with agreed response times, then monitoring dashboards, runbooks and configuration documentation pass to your operations team.

Contact

Tell us where delivery is stuck

A 30-minute call with someone who has run enterprise delivery. You leave with a clear view of what we would do, even if you don't hire us.

Office1700 Pacific Ave, Ste 3630
Dallas, Texas 75201
Delivery centreGurgaon, India
Dubai officeIRIS BAY, Dubai, UAE
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