One team, one set of rules, from first call to handover
Most delivery problems start in the gaps between vendors. We run security, cloud, integration, data and software under one plan, with one named owner, and we hand everything back to you at the end.
Four layers that depend on each other
Security and compliance
Access control, threat monitoring, incident response and audit evidence. This work sits under every other layer, so the same rules apply to your cloud accounts, your integrations and the code we ship.
- One access model covers cloud consoles, integration endpoints and applications.
- Audit evidence is collected while the work is done, not assembled before the audit.
- One incident response plan applies to every system we build or run.
Cloud and infrastructure
The AWS, Azure, Google Cloud or hybrid platform that everything else runs on: accounts, networks, monitoring and cost tracking, built with the security rules above already in place.
- Applications and integrations deploy onto this platform, not onto separate accounts.
- Logs and metrics from every layer go to one place the security team can read.
- Cloud costs are tagged and reported across the whole system, not per vendor.
Enterprise integration
APIs, events and data flows between your ERP, CRM, HR and custom platforms. Each connection has a written contract for the data it carries, who owns it and how changes are handled.
- Applications and data work read and write through these agreed contracts.
- Encryption and data classification rules from the security layer apply at every connection.
- Integration services run on the same cloud platform, with the same monitoring.
Data, AI and software delivery
Applications, data pipelines, analytics and AI models, built against the security rules, platform and integration contracts set out in the layers below.
- Code is scanned and built in pipelines that follow the security layer rules.
- Software deploys onto the shared platform, so nobody inherits an unowned runtime.
- Source code, infrastructure code and runbooks are handed to your team at the end.
From first call to delivery in four steps
You approve the scope, service levels and team before any work starts.
Discovery call
You walk us through your systems, vendors and where delivery is stuck. We tell you honestly whether we're a fit.
30 minDelivery assessment
We map your environment, find the gaps between systems and vendors, and write up what we found.
1-2 weeksEngagement design
Scope, service levels, team, timeline and reporting, agreed in writing.
1 weekDelivery
Weekly reporting, milestone sign-offs and one named owner. At the end, code, documentation and access are handed to you.
OngoingChoose how you want to work with us
Fixed-scope project (statement of work)
We deliver a defined piece of work, such as a cloud migration, a system integration or a new application, against scope, milestones and acceptance criteria agreed before we start. Payment is tied to milestones you accept. Changes to scope go through a written change request.
Best forTeams with an approved budget and a clear scope who need one accountable delivery partner.
Managed delivery team
A complete team with a NexGenTek delivery lead, scoped to an outcome rather than a list of roles. The lead owns the plan, reports weekly and is your first point of escalation.
Best forProgrammes that need a team to own a body of work over several releases.
Staff augmentation
Engineers, analysts and architects who join your team, follow your processes and report to your managers. We agree the expected output for each person up front and document what they know before they leave.
Best forTeams that know what to build and need more skilled people to build it.
Managed service
We run a system after it goes live: monitoring, patching, incident response, compliance evidence and planned changes, under service levels written into the contract.
Best forSystems that need ongoing ownership without hiring a permanent specialist team.
What you receive at the end
- All source code, with repository ownership moved to your organization.
- Infrastructure code, configuration and deployment pipelines.
- Architecture documents, decision records and integration specifications.
- Runbooks, on-call procedures and test evidence.
- Administrator access and credentials, rotated to your accounts.
- Hands-on training for the people who will run the system.
- Ownership of the intellectual property in the work we build for you, as set out in your contract.
Common questions
Do we have to use all four layers?
No. Most clients start with one problem, such as an integration or a cloud migration. The layers describe how we structure the work so that security, platform and integration decisions are made together, whatever the scope.
Is the delivery assessment a separate contract?
It is agreed after the discovery call. You receive a written report of what we found and how we would approach the work, and you decide whether to go further.
Who is our point of contact during delivery?
One named NexGenTek delivery lead, agreed in the engagement design. That person owns milestones, weekly reporting and escalation.
Can our own team keep running the system after you leave?
That is the aim of every engagement. We hand over code, documentation, access and training, and we check that your team can operate the system before the engagement closes.